PRIVACY POLICY

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features, forms or resources we make available on our site.

We may collect the following personal information:

• Name

• Mailing address

• Phone number (occasionally)

• Date of birth (optional - coaching services only)

• Payment information (only if user buys a service or a product)

How We Collect Data:

• Contact forms

• Appointment forms

• Order forms

• Freebie’s forms

• Application forms

• Quizzes

• Email sign-ups

• Cookies

• Third-party payment processing tools like Stripe (this is the only way we collect payment information).

We do not collect sensitive personal information. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, however, it may prevent them from engaging in certain site related activities. Users may, however, visit our site anonymously.

If users make a purchase, payment information (e.g., credit card details) will be processed by our secure payment processor, Stripe. We do not store or have access to users payment information.

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Our site may use 'cookies' to enhance user experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. We use cookies and tracking technologies such as Google Analytics and retargeting ads to enhance your user experience and provide targeted advertising.

You can manage your cookie preferences in your internet browser settings. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

We comply with:

• Personal Information Protection and Electronic Documents Act (PIPEDA)

• Canada's Anti-Spam Legislation (CASL)

We implement the following measures to protect your personal information:

• SSL encryption for secure data transmission.

• Secure payment processing through Stripe.

• Restricted login protected access to sensitive information.

Despite our efforts, no method of electronic transmission or storage is 100% secure. We recommend you take appropriate measures to protect your personal data.

We may share your data with the following third-party service providers to deliver our services effectively:

• Delenta: For coaching client portal

• Stripe: For secure payment processing.

• Kajabi & Systeme.io: For email automation, website, landing pages, communities and marketing.

• Zoom & Google Meet: For online coaching sessions.

• Skool: For community program delivery.

Some of these third parties may store data on servers located outside Canada.

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website's own terms and policies.

You may opt out of emails through the unsubscribe link included in the footer of every email. You have the right to access, update, or delete your personal data in the coaching client portal and course/community portal. You have the right to: 

• Unsubscribe from a specific email marketing campaign, which will automatically delete your information from a specific email list. You will still receive service emails and emails for other marketing campaigns.

• Unsubscribe from our client portal emails, which will automatically delete your information from our Delenta database. You will no longer receive coaching service emails including emails regarding coaching appointments, courses, resources and purchases made inside the LWS client portal. You may still receive marketing and promotion emails if you have subscribed before.

• Unsubscribe from all our e-newsletters and promotional emails, which will automatically delete your information from our e-mail marketing database. You may still receive automatic coaching service emails, if you have signed up for coaching services or used the Delenta coaching portal before.

• Access, update and delete your information on your coaching client portal (Delenta), and course & community portal (Kajabi & Systeme.io) by logging into the portal and accessing your account settings & information.

• Contact us via email or our website’s contact form to request data removal or updates.

The Light Warrior Studio has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

This Privacy Policy is subject to updates. Please review it periodically for changes. By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.